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    Pembangunan sistem maklumat berasaskan konsep perekayasaan semula proses (business process reengineering) satu kajian kes di bahagian buku teks Kementerian Pendidikan Malaysia Nik Sharifah Nik Yusoff
    by NIK Sharifah Nik Yusoff
    Published Bangi Universiti Kebangsaan Malaysia 2000