APA (7th ed.) Citation

BATTEN. (1992). Building a total quality culture. California: Crisp Pub., 1992.

Chicago Style (17th ed.) Citation

BATTEN. Building a Total Quality Culture. California: California: Crisp Pub., 1992, 1992.

MLA (8th ed.) Citation

BATTEN. Building a Total Quality Culture. California: Crisp Pub., 1992, 1992.

Warning: These citations may not always be 100% accurate.