APA (7th ed.) Citation

KARR & Blohowiak. (1997). The complete idiot's guide to great customer service. Alpha Books.

Chicago Style (17th ed.) Citation

KARR and Blohowiak. The Complete Idiot's Guide to Great Customer Service. New York: Alpha Books, 1997.

MLA (9th ed.) Citation

KARR and Blohowiak. The Complete Idiot's Guide to Great Customer Service. Alpha Books, 1997.

Warning: These citations may not always be 100% accurate.