The complete idiot's guide to great customer service
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
Alpha Books ,
1997
|
| Subjects: |
MARC
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| 005 | 19980530.0 | ||
| 008 | 980530s1997 | ||
| 020 | 0 | 0 | |a 0028619536 |
| 090 | 0 | 0 | |a 658.812 |b KAR |
| 100 | 1 | 0 | |a KARR |h Ron |
| 245 | 1 | 4 | |a The complete idiot's guide to great customer service |c by Ron Karr and Don Blohowiak |
| 260 | 0 | 0 | |a New York : |b Alpha Books , |c 1997 |
| 300 | |a xxvi, 326p. : |b ill ; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Customer services |
| 700 | 1 | 1 | |a Blohowiak |h Don |
| 999 | |a B000004565 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||