PIKE & Barnes. (1996). TQM inaction: A practical approach to continuous performance improvement (2nd ed.). Chapman & Hall.
Chicago Style (17th ed.) CitationPIKE and Barnes. TQM Inaction: A Practical Approach to Continuous Performance Improvement. 2nd ed. London: Chapman & Hall, 1996.
MLA (9th ed.) CitationPIKE and Barnes. TQM Inaction: A Practical Approach to Continuous Performance Improvement. 2nd ed. Chapman & Hall, 1996.
Warning: These citations may not always be 100% accurate.