Service success ! lesson from a leader on how to turn around a service business
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
John Wiley ,
1994
|
| Subjects: |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000009068 | ||
| 005 | 19980704.0 | ||
| 008 | 980704s1994 | ||
| 020 | 0 | 0 | |a 0471591297 |
| 090 | 0 | 0 | |a 658.5 |b KAP |
| 100 | 1 | 0 | |a KAPLAN |h Daniel I |
| 245 | 1 | 0 | |a Service success ! lesson from a leader on how to turn around a service business |c Daniel I Kaplan with Carl Rieser. |
| 260 | 0 | 0 | |a New York : |b John Wiley , |c 1994 |
| 300 | |a 262p. ; |c 24cm. | ||
| 650 | 0 | 0 | |a Service industries |x Management |
| 700 | 1 | 1 | |a Rieser |h Carl |
| 999 | |a B000002704 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||