Service success ! lesson from a leader on how to turn around a service business

Bibliographic Details
Main Author: KAPLAN
Other Authors: Rieser
Format: Book
Published: New York : John Wiley , 1994
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 5 KAP
Accession Item Category Format Status Notes
B000002704 OPEN SHELF MONOGRAPH AVAILABLE