APA (7th ed.) Citation

CROSBY. (1989). Let's talk quality: 96 questions you always wanted to ask Phil Crosby. Mc Graw Hill.

Chicago Style (17th ed.) Citation

CROSBY. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. New York: Mc Graw Hill, 1989.

MLA (9th ed.) Citation

CROSBY. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. Mc Graw Hill, 1989.