APA (7th ed.) Citation

CROSBY. (1996). Quality is still free: Making quality certain in uncertain times. Mc Graw Hill.

Chicago Style (17th ed.) Citation

CROSBY. Quality Is Still Free: Making Quality Certain in Uncertain Times. New York: Mc Graw Hill, 1996.

MLA (9th ed.) Citation

CROSBY. Quality Is Still Free: Making Quality Certain in Uncertain Times. Mc Graw Hill, 1996.

Warning: These citations may not always be 100% accurate.