APA (7th ed.) Citation

GITLOW & Gitlow. (1994). Total quality management in action. Prentice Hall.

Chicago Style (17th ed.) Citation

GITLOW and Gitlow. Total Quality Management in Action. New Jersey: Prentice Hall, 1994.

MLA (9th ed.) Citation

GITLOW and Gitlow. Total Quality Management in Action. Prentice Hall, 1994.