HART. (1993). Extraordinary guarantees: A new way to built quality throughout your company and ensure satisfaction for your customes. AMACOM.
Chicago Style (17th ed.) CitationHART. Extraordinary Guarantees: A New Way to Built Quality Throughout Your Company and Ensure Satisfaction for Your Customes. New York: AMACOM, 1993.
MLA (9th ed.) CitationHART. Extraordinary Guarantees: A New Way to Built Quality Throughout Your Company and Ensure Satisfaction for Your Customes. AMACOM, 1993.
Warning: These citations may not always be 100% accurate.