STAMATIS. (1996). Total quality service: Principles,practices and implementation. St.Lucia Press.
Chicago Style (17th ed.) CitationSTAMATIS. Total Quality Service: Principles,practices and Implementation. Florida: St.Lucia Press, 1996.
MLA (9th ed.) CitationSTAMATIS. Total Quality Service: Principles,practices and Implementation. St.Lucia Press, 1996.
Warning: These citations may not always be 100% accurate.