APA (7th ed.) Citation

WELLINGTON. (1995). Kaizen strategeis for customer care: How to create a powerful customer-care program and make it work. Pitman Pub..

Chicago Style (17th ed.) Citation

WELLINGTON. Kaizen Strategeis for Customer Care: How to Create a Powerful Customer-care Program and Make It Work. London: Pitman Pub., 1995.

MLA (9th ed.) Citation

WELLINGTON. Kaizen Strategeis for Customer Care: How to Create a Powerful Customer-care Program and Make It Work. Pitman Pub., 1995.

Warning: These citations may not always be 100% accurate.