Kaizen strategeis for customer care : how to create a powerful customer-care program and make it work
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London :
Pitman Pub. ,
1995
|
| Subjects: |
HEADQUARTERS
| Call Number: |
658 812 WEL |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| B000003492 | OPEN SHELF | MONOGRAPH | AVAILABLE |