APA (7th ed.) Citation

WILLIAMS. (1996). Dealing with customer complaints. Aldershot: Gower, 1996.

Chicago Style (17th ed.) Citation

WILLIAMS. Dealing with Customer Complaints. Aldershot: Aldershot: Gower, 1996, 1996.

MLA (8th ed.) Citation

WILLIAMS. Dealing with Customer Complaints. Aldershot: Gower, 1996, 1996.

Warning: These citations may not always be 100% accurate.