Dealing with customer complaints

Bibliographic Details
Main Author: WILLIAMS
Format: Book
Published: Aldershot : Gower , 1996
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000009531
005 19980730.0
008 980730s1996
020 0 0 |a 0566076977 
090 0 0 |a 658.812   |b WIL 
100 1 0 |a WILLIAMS   |h Tom 
245 1 0 |a Dealing with customer complaints   |c Tom Williams 
260 0 0 |a Aldershot :   |b Gower ,   |c 1996 
300 |a 132p. ;   |c 23cm. 
650 0 0 |a Consumer complaints 
999 |a B000004435   |b MONOGRAPH   |c OPEN SHELF   |e Default branch