APA (7th ed.) Citation

MILAKOVICH. (1995). Improving service quality: Achieving high performance in the public and public sectors. St.Lucie Press.

Chicago Style (17th ed.) Citation

MILAKOVICH. Improving Service Quality: Achieving High Performance in the Public and Public Sectors. Florida: St.Lucie Press, 1995.

MLA (9th ed.) Citation

MILAKOVICH. Improving Service Quality: Achieving High Performance in the Public and Public Sectors. St.Lucie Press, 1995.

Warning: These citations may not always be 100% accurate.