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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000009547 |
| 005 |
20100407.0 |
| 008 |
980730s1995 |
| 020 |
0 |
0 |
|a 188401545x
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| 090 |
0 |
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|a 658.562
|b MIL
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| 100 |
1 |
0 |
|a MILAKOVICH
|h Michael E
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| 245 |
1 |
0 |
|a Improving service quality :
|b achieving high performance in the public and public sectors
|c Michael E.Milakovich.
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| 260 |
0 |
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|a Florida :
|b St.Lucie Press ,
|c 1995
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| 300 |
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|a 258p. ;
|c 23cm.
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| 650 |
0 |
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|a Industrial management
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| 650 |
0 |
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|a Quality control
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| 650 |
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|a Service industries
|x Management
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| 999 |
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|a B000003259
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
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