APA (7th ed.) Citation

Brown, Edvardson, Gummesson, & Gustarsson. (1991). SERVICE quality: Multidisciplinary and multinational perspectives. Lexington Books.

Chicago Style (17th ed.) Citation

Brown, Edvardson, Gummesson, and Gustarsson. SERVICE Quality: Multidisciplinary and Multinational Perspectives. New York: Lexington Books, 1991.

MLA (9th ed.) Citation

Brown, et al. SERVICE Quality: Multidisciplinary and Multinational Perspectives. Lexington Books, 1991.