APA (7th ed.) Citation

ROBERTS & Sergesketter. (1993). Quality is personal: A foundation for total quality management. Macmillan.

Chicago Style (17th ed.) Citation

ROBERTS and Sergesketter. Quality Is Personal: A Foundation for Total Quality Management. New York: Macmillan, 1993.

MLA (9th ed.) Citation

ROBERTS and Sergesketter. Quality Is Personal: A Foundation for Total Quality Management. Macmillan, 1993.

Warning: These citations may not always be 100% accurate.