APA (7th ed.) Citation

MARTIN. (1994). Quality customer service for front line staff. Kogan Page.

Chicago Style (17th ed.) Citation

MARTIN. Quality Customer Service for Front Line Staff. London: Kogan Page, 1994.

MLA (9th ed.) Citation

MARTIN. Quality Customer Service for Front Line Staff. Kogan Page, 1994.

Warning: These citations may not always be 100% accurate.