MARTIN. (1994). Quality customer service for front line staff. London: Kogan Page, 1994.
Chicago Style (17th ed.) CitationMARTIN. Quality Customer Service for Front Line Staff. London: London: Kogan Page, 1994, 1994.
MLA (8th ed.) CitationMARTIN. Quality Customer Service for Front Line Staff. London: Kogan Page, 1994, 1994.
Warning: These citations may not always be 100% accurate.