KEEPING customers
| Other Authors: | , |
|---|---|
| Format: | Book |
| Published: |
Boston :
Harvard Business School Press ,
1993
|
| Series: | The Harvard business review book series
|
| Subjects: |
| Item Description: | Includes index |
|---|---|
| Physical Description: | 384p. ; 24cm. |
| ISBN: | 08758333 |