Managing to keep the customer : how to achieve and mantain superior customer service throughout the organization

Bibliographic Details
Main Author: DESATRICK
Other Authors: Detzel
Format: Book
Published: San Francisco : Josey Bass Pub , 1993
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 812 DES
Accession Item Category Format Status Notes
B000002509 OPEN SHELF MONOGRAPH AVAILABLE