APA (7th ed.) Citation

ARMISTEAD & Clark. (1993). Customer service and support: Implementing effective strategies. Pitman Publishing.

Chicago Style (17th ed.) Citation

ARMISTEAD and Clark. Customer Service and Support: Implementing Effective Strategies. London: Pitman Publishing, 1993.

MLA (9th ed.) Citation

ARMISTEAD and Clark. Customer Service and Support: Implementing Effective Strategies. Pitman Publishing, 1993.

Warning: These citations may not always be 100% accurate.