APA (7th ed.) Citation

COHEN & Brand. (1993). Total quality management in government: A practical guide for the real world. Jossey-Ban.

Chicago Style (17th ed.) Citation

COHEN and Brand. Total Quality Management in Government: A Practical Guide for the Real World. San Francisco: Jossey-Ban, 1993.

MLA (9th ed.) Citation

COHEN and Brand. Total Quality Management in Government: A Practical Guide for the Real World. Jossey-Ban, 1993.