TOROPOV. (1997). Manager's guide to dealing with difficult people. Prentice Hall.
Chicago Style (17th ed.) CitationTOROPOV. Manager's Guide to Dealing with Difficult People. New Jersey: Prentice Hall, 1997.
MLA (9th ed.) CitationTOROPOV. Manager's Guide to Dealing with Difficult People. Prentice Hall, 1997.
Warning: These citations may not always be 100% accurate.