Best practices : building your business with customer focussed solutions

Best practices : building your business with customer focussed solutions

Bibliographic Details
Main Author: HIEBELER
Other Authors: Kelly, Ketteman
Format: Book
Published: New York : Simon & Schuster , 1998
Subjects:
Customer services-management-Case study
Customer services-Quality control-Case study
Industrial management-Case studies
Description
Physical Description:240p. ; 24cm.

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