BURNS. (1997). Building your organizations TQM system: The unified total quality model. Kuala Lumpur: Synergy Book Int, 1997.
Chicago Style (17th ed.) CitationBURNS. Building Your Organizations TQM System: The Unified Total Quality Model. Kuala Lumpur: Kuala Lumpur: Synergy Book Int, 1997, 1997.
MLA (8th ed.) CitationBURNS. Building Your Organizations TQM System: The Unified Total Quality Model. Kuala Lumpur: Synergy Book Int, 1997, 1997.
Warning: These citations may not always be 100% accurate.