APA (7th ed.) Citation

JABNOUN. (1999). Rethinking TQM and making it work. Prentice Hall.

Chicago Style (17th ed.) Citation

JABNOUN. Rethinking TQM and Making It Work. Petaling Jaya: Prentice Hall, 1999.

MLA (9th ed.) Citation

JABNOUN. Rethinking TQM and Making It Work. Prentice Hall, 1999.

Warning: These citations may not always be 100% accurate.