APA (7th ed.) Citation

KAUFMAN. (2000). Up your service!: Strategies and action steps to delight your customers now. Ron Kaufman Pte. Ltd.

Chicago Style (17th ed.) Citation

KAUFMAN. Up Your Service!: Strategies and Action Steps to Delight Your Customers Now. Singapore: Ron Kaufman Pte. Ltd, 2000.

MLA (9th ed.) Citation

KAUFMAN. Up Your Service!: Strategies and Action Steps to Delight Your Customers Now. Ron Kaufman Pte. Ltd, 2000.

Warning: These citations may not always be 100% accurate.