APA (7th ed.) Citation

OAKLAND. (2000). Total quality management: Text with cases (2nd edition.). Butterworth Heinemann.

Chicago Style (17th ed.) Citation

OAKLAND. Total Quality Management: Text with Cases. 2nd edition. Oxford: Butterworth Heinemann, 2000.

MLA (9th ed.) Citation

OAKLAND. Total Quality Management: Text with Cases. 2nd edition. Butterworth Heinemann, 2000.

Warning: These citations may not always be 100% accurate.