SERVICES Management
| Format: | Book |
|---|---|
| Published: |
London :
Financial Times ,
1998
|
| Subjects: |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000013338 | ||
| 005 | 20001214.0 | ||
| 008 | 001214s1998 | ||
| 020 | 0 | 0 | |a 0273635255 |
| 090 | 0 | 0 | |a 658.812 |b SER |
| 245 | 0 | 0 | |a SERVICES Management |c edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel |
| 260 | 0 | 0 | |a London : |b Financial Times , |c 1998 |
| 300 | |a xx,504p ; |c 25cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 650 | 0 | 0 | |a Service organizations |
| 999 | |a B000006035 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||