APA (7th ed.) Citation

BARLOW & MAUL. (2000). Emotional value: Creating strong bonds with your customers. San Francisco Berrett-Koehler Pubs 2000.

Chicago Style (17th ed.) Citation

BARLOW and MAUL. Emotional Value: Creating Strong Bonds with Your Customers. San Francisco: San Francisco Berrett-Koehler Pubs 2000, 2000.

MLA (8th ed.) Citation

BARLOW and MAUL. Emotional Value: Creating Strong Bonds with Your Customers. San Francisco Berrett-Koehler Pubs 2000, 2000.