Emotional value : creating strong bonds with your customers
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco :
Berrett-Koehler Pubs ,
2000
|
| Subjects: |
| Physical Description: | xviii,307p ; 23cm. |
|---|---|
| ISBN: | 1576750795 |