Emotional value : creating strong bonds with your customers
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco :
Berrett-Koehler Pubs ,
2000
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| Subjects: |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000013341 | ||
| 005 | 20010112.0 | ||
| 008 | 010112s2000 | ||
| 020 | 0 | 0 | |a 1576750795 |
| 090 | 0 | 0 | |a 658.8 |b BAR |
| 100 | 1 | 0 | |a BARLOW |h Janelle |
| 245 | 1 | 0 | |a Emotional value : |b creating strong bonds with your customers |c Janelle Barlow and Dianna Maul |
| 260 | 0 | 0 | |a San Francisco : |b Berrett-Koehler Pubs , |c 2000 |
| 300 | |a xviii,307p ; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer service |
| 700 | 1 | 1 | |a MAUL |h Dianne |
| 999 | |a B000006173 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||