APA (7th ed.) Citation

NEWELL. (2000). Loyalty com: Customer relationship management in the new era of internet marketing. Mc Graw Hill.

Chicago Style (17th ed.) Citation

NEWELL. Loyalty Com: Customer Relationship Management in the New Era of Internet Marketing. New York: Mc Graw Hill, 2000.

MLA (9th ed.) Citation

NEWELL. Loyalty Com: Customer Relationship Management in the New Era of Internet Marketing. Mc Graw Hill, 2000.

Warning: These citations may not always be 100% accurate.