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| 005 |
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| 020 |
0 |
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|a 0873894456
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| 090 |
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|a 658.562
|b SIL
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| 100 |
1 |
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|a SILVERMAN
|h Lori L
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| 245 |
1 |
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|a Critical shift :
|b the future of quality in organizational performance
|c Lori L. Silverman
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| 260 |
0 |
0 |
|a Milwaukee :
|b ASQ Quality Press ,
|c 1999
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| 300 |
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|a xxvi,294p ;
|c 23cm.
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| 650 |
0 |
0 |
|a Organizational effectiveness
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| 650 |
0 |
0 |
|a Quality assurance - management
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| 650 |
0 |
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|a Quality of products- management
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| 999 |
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|a B000006172
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|