E-service : 24 ways to keep your customers when the competition is just a click away
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
Amacom ,
2001
|
| Subjects: |
MARC
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| 090 | 0 | 0 | |a 658.812 |b ZEM |
| 100 | 1 | 0 | |a ZEMKE |h Ron |
| 245 | 1 | 0 | |a E-service : |b 24 ways to keep your customers when the competition is just a click away |c Ron Zemke, Tom Connellan |
| 260 | 0 | 0 | |a New York : |b Amacom , |c 2001 |
| 300 | |a viii,341p : |b ill ; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer loyalty |
| 650 | 0 | 0 | |a Internet marketing |
| 999 | |a B000006256 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||