Just say yes! : extreme customer service....How to give it! How to get it!
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New Jersey :
Career Press ,
2000
|
| Subjects: |
MARC
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|---|---|---|---|
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| 020 | 0 | 0 | |a 1564144208 |
| 090 | 0 | 0 | |a 658.812 |b NUL |
| 100 | 1 | 0 | |a NULMAN |h Philip R |
| 245 | 1 | 0 | |a Just say yes! : |b extreme customer service....How to give it! How to get it! |c Philip R. Nulman |
| 260 | 0 | 0 | |a New Jersey : |b Career Press , |c 2000 |
| 300 | |a 190p. ; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a B000006478 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||