BE our guest : perfecting the art of customer service
| Format: | Book |
|---|---|
| Published: |
New York :
Disney Editions ,
2001
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000013920 | ||
| 005 | 20020311.0 | ||
| 008 | 020301s2001 | ||
| 020 | 0 | 0 | |a 0786853077 |
| 090 | 0 | 0 | |a 658.812 |b BEO |
| 245 | 1 | 0 | |a BE our guest : |b perfecting the art of customer service |c by Disney Institute |
| 260 | 0 | 0 | |a New York : |b Disney Editions , |c 2001 |
| 300 | |a 206p. ; |c 19cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a B000006805 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||