Pengukuran kepuasan pelanggan terhadap kualiti perkhidmatan perbandaran (satu kajian kes di Majlis Perbandaran Ampang Jaya)
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Bangi :
Universiti Kebangsaan Malaysia ,
2001
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MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000014026 | ||
| 005 | 20020403.0 | ||
| 008 | 020403s2001 | ||
| 100 | 1 | 0 | |a CHE Azizah binti Che Rashid |
| 245 | 1 | 0 | |a Pengukuran kepuasan pelanggan terhadap kualiti perkhidmatan perbandaran (satu kajian kes di Majlis Perbandaran Ampang Jaya) |c Che Azizah binti Che Rashid |
| 260 | 0 | 0 | |a Bangi : |b Universiti Kebangsaan Malaysia , |c 2001 |
| 300 | |a x, 123p. ; |c 30cm. | ||
| 500 | 0 | 0 | |a Thesis (Ijazah Sarjana Sains)-UKM,2001 |
| 999 | |a D000004051 |b THESIS AND DISSERTATIONS |c REFERENCE |e Default branch | ||