Determinants of total quality management (TQM) implementation and effect : A study of selected Malaysian public organizations
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Athens :
University of Georgia ,
2001
|
| Item Description: | Thesis (Ph.D of Public Administration)-University of Georgia,2001 |
|---|---|
| Physical Description: | xii,192p ; 30cm. |