KAPLAN & Norton. (1996). The balanced scorecard: Translating strategy into action. Harvaard Business School Press.
Chicago Style (17th ed.) CitationKAPLAN and Norton. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvaard Business School Press, 1996.
MLA (9th ed.) CitationKAPLAN and Norton. The Balanced Scorecard: Translating Strategy into Action. Harvaard Business School Press, 1996.
Warning: These citations may not always be 100% accurate.