APA (7th ed.) Citation

NIVEN. (2002). Balanced scorecard step-by-step: Maximizing performance and maintaining results. John Wiley.

Chicago Style (17th ed.) Citation

NIVEN. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. New York: John Wiley, 2002.

MLA (9th ed.) Citation

NIVEN. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. John Wiley, 2002.

Warning: These citations may not always be 100% accurate.