KEPUASAN pelanggan terhadap perkhidmatan kaunter Balai Polis Kajang dan Balai Polis Pusat secara bandingan (Bangi : UKM, 2001)
Thesis (Diploma Sains Kepolisan)-UKM,2001/2002
Keywords: Citizen crime reporting; Police ethics -- Central Police Station; Police ethics -- Kajang Police Station; University Kebangsaan Malaysia -- Dissertations