APA (7th ed.) Citation

TIWANA. (2001). The essential guide to knowledge management: E-business and CRM application. Prentice Hall PTR.

Chicago Style (17th ed.) Citation

TIWANA. The Essential Guide to Knowledge Management: E-business and CRM Application. New Jersey: Prentice Hall PTR, 2001.

MLA (9th ed.) Citation

TIWANA. The Essential Guide to Knowledge Management: E-business and CRM Application. Prentice Hall PTR, 2001.

Warning: These citations may not always be 100% accurate.