OAKLAND. (1995). Pengurusan kualiti menyeluruh. DBP.
Chicago Style (17th ed.) CitationOAKLAND. Pengurusan Kualiti Menyeluruh. KL: DBP, 1995.
MLA (9th ed.) CitationOAKLAND. Pengurusan Kualiti Menyeluruh. DBP, 1995.
Warning: These citations may not always be 100% accurate.