APA (7th ed.) Citation

GREENBERG. (2001). CRM at the speed of light: Capturing and keeping customers in internet real time. Mc Graw Hill.

Chicago Style (17th ed.) Citation

GREENBERG. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. Berkeley: Mc Graw Hill, 2001.

MLA (9th ed.) Citation

GREENBERG. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. Mc Graw Hill, 2001.

Warning: These citations may not always be 100% accurate.