Balanced scorecard step-by-step for government and nonprofit agencies

Balanced scorecard step-by-step for government and nonprofit agencies

Bibliographic Details
Main Author: NIVEN
Format: Book
Published: New Jersey : John Wiley , 2003
Subjects:
Administrative agencies > Management > Evaluation
Benchmarking (Management)
Nonprofit organizations > Management > Evaluation
Organizational effectiveness > Measurement
Performance standards
Total quality management in government
Description
Physical Description:xiv,305p. ; 24cm.
ISBN:0471423289

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