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| 001 |
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| 005 |
20031223.0 |
| 008 |
031223s2003 |
| 020 |
0 |
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|a 0471423289
|
| 090 |
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|a 352.357
|b NIV
|
| 100 |
1 |
0 |
|a NIVEN
|h Paul R
|
| 245 |
1 |
0 |
|a Balanced scorecard step-by-step for government and nonprofit agencies
|c Paul R. Niven
|
| 260 |
0 |
0 |
|a New Jersey :
|b John Wiley ,
|c 2003
|
| 300 |
|
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|a xiv,305p. ;
|c 24cm.
|
| 650 |
0 |
0 |
|a Administrative agencies
|x Management
|x Evaluation
|
| 650 |
0 |
0 |
|a Benchmarking (Management)
|
| 650 |
0 |
0 |
|a Nonprofit organizations
|x Management
|x Evaluation
|
| 650 |
0 |
0 |
|a Organizational effectiveness
|x Measurement
|
| 650 |
0 |
0 |
|a Performance standards
|
| 650 |
0 |
0 |
|a Total quality management in government
|
| 999 |
|
|
|a B000008610
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|
| 999 |
|
|
|a B000008767
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|